How much Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Cost

The price of the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 certification is $150 USD, for more information related to the Salesforce ADM-201 JPN Exam please visit Genesys Website.

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

Understanding technical and functional aspects of Interaction Center Certified Engineer (ICCE) Bootcamp

The following will be discussed in Genesys GEO-807 exam dumps:

• Log Viewer
• Post Installation Configuration
• Database Server
• DNS Server
• SIP Proxy
• Gateways Overview
• Codecs
• IC Licensing Overview
• Interaction Center Security Methods
• Dial Plan
• Configure Line Groups
• SIP Station Configuration
• IC Survey File
• DID/DNIS Routing
• Configure Interaction Media Server
• Running Setup Assistant
• Licensing Users and Stations
• Directory Server
• Site Information
• TroubleShooting
• IC System Manager
• License Management and Allocation
• Reporting Tables
• Installing IC and Interaction Media Server
• Interaction Subsystems
• DHCP
• Log Retrieval Assistant
• Interactive Update Provider Overview
• Configuring IC Switchover Process
• WireShark Analyzer
• New License Generation
• Configure Regionalization
• Configure SIP addresses
• Interaction Center Platform Overview
• Interaction Center Architecture
• SIP Line Configuration
• Using Interactive Update Client
• Understanding Lines and Groups

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Sample Questions

When using Genesys Media Server, which of the following are the two types of supported media interfaces? (Choose 2 answers)

• NETANN
• ADSL
• KVM / USB Answer: B,C
• MSML

Which protocol is SIP Server using when in communication with Softswitch?

• SIP
• Proprietary protocol Answer: C
• T-Lib
• CTI protocol

Sip Server 8.x introduced the overload control feature, which allows the specification of a value to limit the number of interactions SIP Server handles. At what percentage of this value does SlP Server reject all traffic?

• 130%
• 101%
• 120%
• 150% Answer: B

Which header in the INVITE message will SIP Server analyze in order to select the proper geo-location for an inbound call?

• via
• From
• contact Answer: A
• To

Which statements are correct?

• Media Server and Stream Manager require that URS make requests for media to be streamed to a caller.
• The Genesys Media Server and Genesys Stream Manager are the only music sources available when using Genesys SIP Server 8.
• Genesys Media Server supports Treatments Answer: B
• Genesys Media Server or Stream Manager performance is not affected by the codec selected for us-

Which is the valid value from the SDP portion of the re-INVITE message if a call is requested to be put on hold?

• m=audio 0 RTP/AVP hold
• a=rtpmap:0 hold
• a=sendrecv
• c=IN IP 0.0.0.0
• C=INIP 192.168.1.199 Answer: D

You want to install one SIP Server and 3 Media Servers. You want to communicate with them directly using NET ANN. You also want each Media Server to support MOH, treatment and MCU. What will be the minimum number of VoIP Service DNs you have to configure to support this request?

• 6
• 1
• 3
• 9 Answer: A

How is the Genesys SIP Server licensed?

• per running instance
• per Agent Answer: A
• per any DN
• per seat

What is the response to REFER when the REFER method is used?

• C NOTIFY Answer: A
• 202 Accepted
• 183 session in Progress
• C ACK
• 200 OK

What is the SIP Server supported methods for initiating two-step call transfer? (Choose 2 answers)

• INVITE
• INITIATE
• MESSAGE Answer: A,D
• PUBLISH
• REFER

How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.

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