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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

A) Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
B) Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
C) Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
D) Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.

2. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

A) Configure the telephone parameters to support PCA
B) Enable the PCA feature for the customer
C) Locate or configure a Superloop for PCA
D) Configure Flexible feature codes for PCA control

3. Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
When a system message in received, which procedure should you use to look it up and display it on the screen?

A) Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
B) Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
C) Enter the system error number followed by <cr> For example, bug4080<cr>
D) Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>

4. Click the Exhibit button.

Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?

A) The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
B) The Access Code of 8 will be removed and the call will complete over Route List Index #0.
C) The Access Code of 8 will be removed and the call will complete over Route List Index #
1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.

5. Click the Exhibit button.

Refer to the customer's dialing plan and programming show in the exhibits.
Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?

A) AC2 Access Code was not dialed
B) AC1 Access Code was not dialed
C) 398-8001 would be denied under the SDRR programming
D) NPA 1717 is not provisioned in the customer's database

Solutions: