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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?

A) Virtual Performance Viewer
B) Network Automation
C) Service Health Reporter
D) Site Scope

2. Which critical skill must salespeople master for discovery sales conversations that relate to HP BSM solutions?

A) aligning the personas with the correct solution
B) presenting a clear solution roadmap
C) providing compelling product value statements
D) providing proof of concept examples

3. What is the key component supporting the HP Operations Bridge solution that is not a standalone product?

A) Service Health Reporter
B) Real User Monitor
C) Operations Manager Dashboard
D) Run Time Service Model

4. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

A) Less than 15 percent
B) Approximately 25 percent
C) Approximately 75 percent
D) Approximately 50 percent

5. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) lowering total cost of ownership
B) reduction in event rates
C) vendor and tool consolidation
D) operational and capital expense reduction
E) assured IT Infrastructure uptime
F) return on investment

Solutions: